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Invisible Censorship: TikTok told moderators to suppress posts by “ugly” people and the poor to attract new users
The makers of TikTok, the Chinese video-sharing app with hundreds of millions of users around the world, instructed moderators to suppress posts created by users deemed too ugly, poor, or disabled for the platform, according to internal documents obtained by The Intercept.
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The makers of TikTok, the Chinese video-sharing app with hundreds of millions of users around the world, instructed moderators to suppress posts created by users deemed too ugly, poor, or disabled for the platform, according to internal documents obtained by The Intercept.
- THE MAKERS OF TIKTOK, the Chinese video-sharing app with hundreds of millions of users around the world, instructed moderators to suppress posts created by users deemed too ugly, poor, or disabled for the platform, according to internal documents obtained by The Intercept.
- These same documents show moderators were also told to censor political speech in TikTok livestreams, punishing those who harmed “national honor” or broadcast streams about “state organs such as police” with bans from the platform.
- One document goes so far as to instruct moderators to scan uploads for cracked walls and “disreputable decorations” in users’ own homes — then to effectively punish these poorer TikTok users by artificially narrowing their audiences.
- Regarding the policy of suppressing videos featuring unattractive, disabled, or poor users, Gartner stated that the rules “represented an early blunt attempt at preventing bullying, but are no longer in place, and were already out of use when The Intercept obtained them.”
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